SURVEY RESULTS

Patient evaluations are very important to us. Not only do evaluations let us know where we can improve, they also tell us what we are doing well. The summary table below reflects patient evaluations up to the date noted. Unlike online evaluations, our evaluations—while anonymous—are filled out by real patients who have been seen in our offices offering real opinions. For your reference, all questions are evaluated on a 1-to-5 scale with 5 being the best score possible.

If you have not filled out the survey and would like to do so click here.

 

As of 5/4/2018

Current number of Patient Evaluations: 2026

Length of time it took to get an appointment

4.84

4.81

4.71

4.89

4.90

4.89

4.86

4.83

4.85

4.88

Medical knowledge of doctor

Physical environment of office

Explanation of prescribed medications

Friendliness and helpfulness of doctor

Overall satisfaction with the practice

Length of time spent in office waiting to be seen

Explanation of diagnosis

Friendliness and helpfulness of staff

Assistance with completion of insurance forms

West Chester  |   Coatesville  |   Kennett Square

Dr. Andrew Murphy

610-436-5491